Hospitality Training

An endemic lack of confidence in Cambodia means that hotels in the country can struggle to achieve the level of service and guest engagement expected by international business and leisure travellers. This lack of engagement in the tourism industry is often and unfairly interpreted by guests in reviews as staff being “rude” or displaying a “bad attitude”.

We have devised a unique range of training activities especially for the Cambodian tourism & hospitality sector which results in higher levels of associate confidence, increased guest interaction and engagement, as well as increased revenue through more upselling and cross-selling.

Our international hotel clients often take these workshops as a training series, but you are welcome to “cherry-pick”, according to the needs of your team. These workshops are also ideal as a training program for a hotel’s pre-opening phase. A package price is available if 4-5 workshops are booked as a series.

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