Leadership guru, Joseph C. Rost, said it best: “Management is about authority. Leadership is about influence”. At The Presentation Clinic, we train both.
We develop your managers to exercise authority with confidence and empathy, and hone their leadership skills so they can increase productivity and staff retention levels. We also facilitate management teambuilding and strategy sessions. Executive Leadership Coaching programs are also offered for mid-to-senior level management and those being groomed for promotion.
Essentials of Leadership
Give your mid-level managers the international skills they need to lead and manage with confidence. This full-day workshop, or six-session individual program, looks at the key differences between “leadership” and “management”, leadership styles and how to keep a team happy and motivated. Most clients opt to have this full-day workshop, before offering individual Executive Coaching programs as a follow-up benefit.
Encourage your management team and your more senior associates to take full ownership of their positions, by equipping them with the skills they need to fully understand their areas of responsibility and what it means to work smart.
Problem-Solving & Effective Communication
Improve your managers’ problem-solving skills, while also ensuring that they know how to keep a client, customer or hotel guest updated throughout the resolution process. Decision-making skills are also enhanced. This program also develops confidence and self-belief, so that managers embrace mistakes and see them for the lessons they are.
Decision-Making for Decision Makers
This in-depth look at how to make decisions more timeously and effectively helps the more senior members of your management team. The program takes a deep dive into the various decision types available and how to create the time and space they need to make more considered decisions under pressure.
Designed specifically for mid-to-senior level managers and those being groomed for promotion. The coaching is conducted on a one-to-one basis over six, one hour appointments, over a period of six weeks. No two coaching programs are alike. The coaching is focused on building strengths while overcoming weaknesses, so that individuals can adopt new habits and new ways of thinking. You are updated throughout your staff’s program.
Take your management team away for a day or even a weekend and have us facilitate teambuilding activities and strategy/goals sessions. We work closely with you to ensure that your desired outcomes are met and that the teambuilding activities are more than just fun. We take a more thoughtful approach to these events, balancing a good time with tangible results and food for thought.